Technology, data and refugee protection
The challenge
In forced migration, as in other areas, technology offers big opportunities and big risks. Governments are using new technologies to manage borders and process visas, raising surveillance, privacy and other concerns. At the same time, people on the move can leverage new technologies in empowering ways that improve their lives, while tech can also help civil society drive greater transparency and accountability. How do we reap the benefits of technology while mitigating the real risks it poses in the refugee context?
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Ensuring fairness in our courts and tribunals is of vital public interest and is crucial for people seeking asylum, for whom the stakes couldn’t be higher. That’s why we launched theÌýKaldor Centre Data LabÌý– a first in Australia – using data to examine decision-making in Australia’s refugee legal system.ÌýLed by our Deputy Director, Daniel Ghezelbash, the Lab helps to identify and address potential biases and bottlenecks in the systemÌý– promoting transparency, efficiency and fairness.
The project was featured by the ABC RN Law Report ( and ). Ìý
The data was discussed at discussed at length inÌý, with Senator David Shoebridge pressing the Administrative Appeals Tribunal on whether it had taken any steps to address the significant disparity in success rates before individual tribunal members uncovered by the research.
WeÌýurge courts to collect and publish similar statistics on the outcomes of decision-making. A by Dr Ghezelbash and colleagues was cited extensively in the Australian Law Reform Commission Inquiry into Judicial ImpartialityÌýfinal report, which consequently recommendedÌýCommonwealth courts should developÌýa policy on theÌýuse of statistical analysis of judicial decision-making.
Our work Ìý
New technologies can provide unprecedented insights into decision-making in Australia’s refugee system. The Kaldor Centre Data Lab is designed to reveal otherwise undetected patterns. The Data Lab’s analysis can inform reforms and improve processes at courts and tribunals. A related area of research examines the risks and opportunities posed by automated and assisted decision-making tools.
We are also leading the development of a new Tech4Justice Complaints Platform – a one-stop-shop with tech-powered triage tools that enable self-service advocacy. The platform will allow users to navigate more than 67 complaints pathways open to New South Wales (NSW) residents, help identify which one best suits their specific needs, and then link them through to chatbots that can assist with the complaint preparation. It will also ethically collect de-identified data about complaints to inform advocacy aimed at ending systemic discrimination in Australia. The project is funded by the NSW Government’s Access to Justice Innovation Fund, and is a collaboration with the National Justice Project, global law firm K&L Gates and Australian design company Portable, with support from Microsoft, Josef, Amazon, Wotton & Kearney and Hall & Wilcox. Ìý
Featured work
Publications
Academic articles
- Daniel Ghezelbash, Mary Crock, Mia Bridle and Keyvan Dorostkar, 'Sensible Tactics or Missed Opportunity? Evaluating the Exceptional Treatment of Migration and Refugee Decisions in the Administrative Review Tribunal Act',Ìý Federal Law Review (2026) 53:e14. doi:10.1017/fed.2025.10014
- Ghezelbash, D., Bridle, M., Dorostkar, K. and Kwan, T.-K. J. (2024) ‘’, Australian Journal of Administrative Law. Sydney: Thomson Reuters, 31(2), pp. 59–92. https://search.informit.org/doi/10.3316/informit.T2024100200006601648088218.
- Daniel Ghezelbash, Keyvan Dorostkar and Shannon Walsh, ‘’ (2022) 45 91É«ÇéƬ Law Journal 1085-1123.
- Daniel Ghezelbash, ‘’ (2022) Globalizations, 1–15. https://doi.org/10.1080/14747731.2022.2051274
Submissions
- D. Ghezelbash, Submission to the Inquiry into the Administrative Review Tribunal Bill 2023 (ART Bill) and the Administrative Review Tribunal (Consequential and Transitional Provisions No.1) Bill 2023 (Consequential and Transitional Bill) Submission 11 (January 2024)
- D. Ghezelbash, K. Dorostkar and M. Bridle,ÌýSubmission to the Attorney-General’s Department responding to the Administrative Review Reform: Issues PaperÌý(May 2023)
D. Ghezelbash, K. Dorostakar & S. Walsh,ÌýÌý(2021) (with the Refugee Council of Australia)
D. Ghezelbash et al,ÌýÌý(June 2021) (with The Behavioural Insights Team and Macquarie University)
Media
, ABC RN Law Report (2 Aug 2022)
D. Ghezelbash,Ìý, The Conversation (10 March 2020)
ÌýABC RN Background Briefing (8 Sep 2019)
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