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Professor Josh Keller

Professor Josh Keller

Professor
Business School
School of Management and Governance

Professor Josh Keller's primary research interest is in how individuals, organizations, and societies solve the unsolvable, drawing on insights from psychology, anthropology, sociology, and linguistics. His work has been published in multiple top-tier management journals, including the Academy of Management Journal, Organization Science, Organization Studies, Organization Theory, Human Relations, Journal of Business Venturing, and Organizational Behaviour and Human Decision Processes. He is most recently studying the impact of geopolitics and domestic politics on managerial issues. He has also published work on how our culturally-informed ways of thinking shape our perceptions of other cultures, with implications for the study of antisemitism, anti-Chinese racism, and other forms of prejudice against other cultures. His work on prejudices has been published in American Psychologist.听
  • Book Chapters | 2023
    Rubin M; Miron-Spektor E; Keller J, 2023, 'Chapter 9 Unlocking creative tensions with a paradox approach', in Handbook of Organizational Creativity, Elsevier, pp. 125 - 145,
    Book Chapters | 2023
    Rubin M; Miron-Spektor E; Keller J, 2023, 'Unlocking creative tensions with a paradox approach', in Handbook of Organizational Creativity Individual and Group Level Influences Second Edition, pp. 125 - 145,
    Book Chapters | 2021
    Keller J; Chen EW, 2021, 'CULTURE, PARADOXICAL FRAMES, AND BEHAVIORAL STRATEGY', in Cultural Values in Strategy and Organization, pp. 109 - 132
    Book Chapters | 2021
    Keller J; Tian P, 2021, 'The organizational paradox of language', in Interdisciplinary Dialogues on Organizational Paradox: Investigating Social Structures and Human Expression, Part B, pp. 101 - 122,
    Book Chapters | 2019
    Keller J, 2019, 'Connecting the tree to the rainforest: Examining the microfoundations of institutions with cultural consensus theory', in Research in the Sociology of Organizations, pp. 197 - 215,
    Book Chapters | 2017
    Keller J; Chen EW, 2017, 'CULTURE, PARADOXICAL FRAMES, AND BEHAVIORAL STRATEGY', in Das TK (ed.), Culture and Behavioral Strategy, pp. 101 - 124
    Book Chapters | 2012
    Keller J; Wu C, 2012, 'MEASURING "WEST MEETS EAST'' IN STRATEGIC MANAGEMENT RESEARCH USING CULTURAL CONSENSUS MODEL AND CULTURAL MIXTURE MODEL ANALYSES', in Wang CL; Ketchen DJ; Bergh DD (ed.), WEST MEETS EAST: TOWARD METHODOLOGICAL EXCHANGE, EMERALD GROUP PUBLISHING LTD, pp. 161 - 181,
  • Journal articles | 2026
    Keller J; Shan W, 2026, 'Emulation versus envy: Jewish managerial stereotypes in China', American Psychologist, 81, pp. 503 - 515,
    Journal articles | 2025
    Berti M; Keller J; Carmine S; e Cunha MP; Pradies C, 2025, 'LEARNING THROUGH PARADOX IN MANAGEMENT LEARNING AND EDUCATION', Academy of Management Learning and Education, 24, pp. 277 - 286,
    Journal articles | 2025
    Keller J; Berti M; Smith W, 2025, 'Paradoxical Theorizing: A multimodal approach to generate new theory', Organization Theory, 6,
    Journal articles | 2024
    Keller J, 2024, 'Media Review: A Severed Organizational Reality?', ORGANIZATION STUDIES, 45, pp. 627 - 630,
    Journal articles | 2024
    Knight E; Keller J; Smith WK, 2024, 'Paradox Nestedness: A Holonic Approach to Tensions Across Parts and Whole', Academy of Management Proceedings, 2024,
    Journal articles | 2024
    Mafico N; Krzeminska A; H盲rtel C; Keller J, 2024, 'Upward, downward or steady: How social class experience shapes transnational social venturing', Journal of Business Venturing Insights, 21,
    Journal articles | 2022
    Gupta A; Reina C; Choi E; Gupta A; Kay AA; Lyddy CJ; Town S; Arnold KA; Carleton E; Goh Z; Good DJ; Hancock AJ; Keller J; Kudesia RS; Lange DA; Li Y; Ortynsky M; Reina C; Steffens N; Vogus TJ; Walsh MM, 2022, 'Mind(fulness) Over Matter: Mechanisms of Mindfulness to Facilitate Work Functioning', Academy of Management Proceedings, 2022,
    Journal articles | 2022
    Rijal S; Keller J; Hwang H, 2022, 'Globalization in Social-Commercial Tensions: The Case of Nepalese Microfinance', Academy of Management Proceedings, 2022,
    Journal articles | 2021
    Bucevschi AD; Keller J, 2021, 'Paradox and Well-being: A Multilevel Perspective on Cognitive and Emotional Responses to Paradoxes', Academy of Management Proceedings, 2021, pp. 10982 - 10982,
    Journal articles | 2021
    Carmine S; Andriopoulos C; Gotsi M; H盲rtel CEJ; Krzeminska A; Mafico N; Pradies C; Raza H; Raza-Ullah T; Schrage S; Sharma G; Slawinski N; Stadtler L; Tunarosa A; Winther-Hansen C; Keller J, 2021, 'A Paradox Approach to Organizational Tensions During the Pandemic Crisis', Journal of Management Inquiry, 30, pp. 138 - 153,
    Journal articles | 2021
    Keller J; Carmine S; Jarzabkowski P; Lewis MW; Pradies C; Sharma G; Smith WK; Vince R, 2021, 'Our Collective Tensions: Paradox Research Community鈥檚 Response to COVID-19', Journal of Management Inquiry, 30, pp. 168 - 176,
    Journal articles | 2021
    Mafico N; Krzeminska A; H盲rtel C; Keller J, 2021, 'The mirroring of intercultural and hybridity experiences: A study of African immigrant social entrepreneurs', Journal of Business Venturing, 36,
    Journal articles | 2021
    Pradies C; Aust I; Bednarek R; Brandl J; Carmine S; Cheal J; Pina e Cunha M; Gaim M; Keegan A; L锚 JK; Miron-Spektor E; Nielsen RK; Pouthier V; Sharma G; Sparr JL; Vince R; Keller J, 2021, 'The Lived Experience of Paradox: How Individuals Navigate Tensions during the Pandemic Crisis', Journal of Management Inquiry, 30, pp. 154 - 167,
    Journal articles | 2021
    Sharma G; Bartunek J; Buzzanell PM; Carmine S; Endres C; Etter M; Fairhurst G; Hahn T; L锚 P; Li X; Pamphile V; Pradies C; Putnam LL; Rocheville K; Schad J; Sheep M; Keller J, 2021, 'A Paradox Approach to Societal Tensions during the Pandemic Crisis', Journal of Management Inquiry, 30, pp. 121 - 137,
    Journal articles | 2020
    Keller J; Wong SS; Liou S, 2020, 'How social networks facilitate collective responses to organizational paradoxes', Human Relations, 73, pp. 401 - 428,
    Journal articles | 2020
    Rothman NB; Wiesenfeld BM; Keller J; Milovac M; Schneider I; Shao Y; Bartel CA; Chen EW; Christopoulos G; Harrison DA; Leung AK-Y; Miron-Spektor E; Nijstad BA; Sanchez-Burks J; T盲uber S, 2020, 'Using Duality to See More Broadly: Why Ambivalence and Paradox Can Benefit Organizations', Academy of Management Proceedings, 2020, pp. 18908 - 18908,
    Journal articles | 2019
    Keller J; Sadler-Smith E, 2019, 'Paradoxes and Dual Processes: A Review and Synthesis', International Journal of Management Reviews, 21, pp. 162 - 184,
    Journal articles | 2019
    Shan W; Keller J; Joseph D, 2019, 'Are men better negotiators everywhere? A meta-analysis of how gender differences in negotiation performance vary across cultures', Journal of Organizational Behavior, 40, pp. 651 - 675,
    Journal articles | 2018
    Keller J; Wen Chen E; Leung AKY, 2018, 'How national culture influences individuals鈥 subjective experience with paradoxical tensions', Cross Cultural and Strategic Management, 25, pp. 443 - 467,
    Journal articles | 2018
    Miron-Spektor E; Ingram A; Keller J; Smith WK; Lewis MW, 2018, 'Microfoundations of organizational paradox: The problem is how we think about the problem', Academy of Management Journal, 61, pp. 26 - 45,
    Journal articles | 2018
    Shan W; Keller J; Mor S; Semnani-Azad Z, 2018, 'Do women underperform men in negotiations? The role of cultural knowledge', Academy of Management Proceedings, 2018, pp. 14027 - 14027,
    Journal articles | 2017
    Christopoulos G; Keller J, 2017, 'Working together in the century of the city: psycho-biology, urban densification and cooperation', Academy of Management Proceedings, 2017, pp. 14958 - 14958,
    Journal articles | 2017
    Keller J; Liu X; Ozturk EB, 2017, 'Gained in Translation: the Word 鈥淧rofessionalism鈥 in the US and China.', Academy of Management Proceedings, 2017, pp. 16299 - 16299,
    Journal articles | 2017
    Keller J; Loewenstein J; Yan J, 2017, 'Culture, Conditions and Paradoxical Frames', Organization Studies, 38, pp. 539 - 560,
    Journal articles | 2017
    Kreuzbauer R; Keller J, 2017, 'The Authenticity of Cultural Products: A Psychological Perspective', Current Directions in Psychological Science, 26, pp. 417 - 421,
    Journal articles | 2017
    Miron-Spektor E; Ingram A; Keller J; Smith WK; Lewis MW, 2017, 'Microfoundations of Organizational Paradox: Paradox Mindset, Limited Resources and Tensions', Academy of Management Proceedings, 2017, pp. 10930 - 10930,
    Journal articles | 2016
    Keller J; Lewis MW, 2016, 'Moving towards a geocentric, polycultural theory of organizational paradox', Cross Cultural and Strategic Management, 23, pp. 551 - 557,
    Journal articles | 2016
    Keller JW; Boren B; Gomulya DM, 2016, 'High on coopetition? Paradoxical framing in entrepreneurs鈥 cooperative and competitive repertoires', Academy of Management Proceedings, 2016, pp. 11326 - 11326,
    Journal articles | 2016
    Keller JW; Chen EW; Leung A, 2016, 'The multifaceted role of culture in individuals' experience with organizational paradoxes', Academy of Management Proceedings, 2016, pp. 15900 - 15900,
    Journal articles | 2016
    Quinn RE; Kark R; Keller JW; Li PP; Preser R; Shao B; Tripathi N; Wang N; Zhao X; Zion-Waldoks T, 2016, 'Dynamics of Paradoxical Leadership: Theoretical Frameworks & Empirical Evidences of Balancing', Academy of Management Proceedings, 2016, pp. 13327 - 13327,
    Journal articles | 2016
    Shan W; Keller J; Imai L, 2016, 'What's a Masculine Negotiator? What's a Feminine Negotiator? It Depends on the Cultural and Situational Contexts', Negotiation and Conflict Management Research, 9, pp. 22 - 43,
    Journal articles | 2015
    Liu XX; Keller J; Hong YY, 2015, 'Hiring of personal ties: A cultural consensus analysis of China and the United States', Management and Organization Review, 11, pp. 145 - 169,
    Journal articles | 2015
    Lloyd KJ; Boer D; Keller JW; Voelpel S, 2015, 'Is My Boss Really Listening to Me? The Impact of Perceived Supervisor Listening on Emotional Exhaustion, Turnover Intention, and Organizational Citizenship Behavior', Journal of Business Ethics, 130, pp. 509 - 524,
    Journal articles | 2015
    Shan W; Keller JW, 2015, 'What is a Masculine Negotiator? What is a Feminine Negotiator? Depends on Who You Ask and When', Academy of Management Proceedings, 2015, pp. 16787 - 16787,
    Journal articles | 2014
    Keller JW; Chandler D; Mezias J, 2014, 'Consensus and Clustering: Shared perceptions of ethics practices across an organizational field', Academy of Management Proceedings, 2014, pp. 13236 - 13236,
    Journal articles | 2014
    Keller JW; Loewenstein J; Shao B; Shan W; Imai L, 2014, 'On Measuring Culture(s) With an Inductive Mixture Approach', Academy of Management Proceedings, 2014, pp. 11678 - 11678,
    Journal articles | 2013
    Keller JW; Wong S-S; Liou S, 2013, 'Crossing Boundaries of Logics Through Network Diversity and Categorization Congruence', Academy of Management Proceedings, 2013, pp. 10815 - 10815,
    Journal articles | 2013
    Yao X; Keller JW; Zhu R; Hsieh R-M, 2013, '"Entrepreneurial Network Strategy Conventions in China, Taiwan, and the US"', Academy of Management Proceedings, 2013, pp. 10775 - 10775,
    Journal articles | 2012
    Keller JW; Liu X; Gomulya DM, 2012, 'Global vs. National Change Agents: The Audience鈥檚 National Identity in Entrepreneurial Narratives', Academy of Management Proceedings, 2012, pp. 13694 - 13694,
    Journal articles | 2011
    Keller J; Loewenstein J, 2011, 'The cultural category of cooperation: A cultural consensus model analysis for China and the United States', Organization Science, 22, pp. 299 - 319,
    Journal articles | 2007
    Lewis K; Belliveau M; Herndon B; Keller J, 2007, 'Group cognition, membership change, and performance: Investigating the benefits and detriments of collective knowledge', Organizational Behavior and Human Decision Processes, 103, pp. 159 - 178,
  • Preprints | 2026
    Keller J; Shan W, 2026, Emulation vs. Envy: Jewish Managerial Stereotypes in China,
    Conference Papers | 2023
    Sharma A; Keller J; Shinkle GA, 2023, 'Business Model Innovation Intensity: The Interplay of Emotional Ambivalence and Future Focus', in Academy of Management Proceedings, Academy of Management,
    Conference Papers | 2022
    Sharma A; Keller J; Shinkle GA, 2022, 'Business Model Innovation and Paradoxical Temporal Focus: Looking at the Past, the Future, or Both?', in Academy of Management Proceedings, Academy of Management,
    Conference Papers | 2013
    Keller J; Loewenstein J; Kilduff M; Yan J, 2013, 'Paradoxical Cultural Categories and Paradoxical Social Relationships: The Case of Cooperation and Competition', in Cooperative Minds Social Interaction and Group Dynamics Proceedings of the 35th Annual Meeting of the Cognitive Science Society Cogsci 2013, pp. 740 - 745
    Conference Papers | 2010
    Keller J; Loewenstein J; Yan J, 2010, 'Culturally-Guided Beliefs about Opposing Categories and Their Consequences for Action: The Case of Cooperation and Competition', in Ohlsson S; Catrambone R (ed.), COGNITION IN FLUX, COGNITIVE SCIENCE SOCIETY, INC, OR, Portland, pp. 1289 - 1294, presented at 32nd Annual Meeting of the Cognitive-Science-Society, OR, Portland, 11 August 2010 - 14 August 2010,
    Conference Papers | 2007
    Keller J; Dai Y, 2007, 'The linguistic environment and new venture legitimation strategy: May fourth metaphors in the Chinese internet industry', in Academy of Management 2007 Annual Meeting: Doing Well by Doing Good, AOM 2007
    Conference Papers | 2007
    Keller J; Dai Y, 2007, 'The linguistic environment and new venture legitimation strategy: May fourth metaphors in the Chinese internet industry', in Academy of Management Annual Meeting Proceedings

I am a mixed-methods researcher who recognizes that our social world is both real and socially constructed, and that we need methods for studying social phenomena that account for both. For example, I often use cultural consensus analysis to inductively measure a large collective's shared understanding of the world, such as what they view as cooperative, what they see as the relationship between cooperation and competition, how they stereotype others, and how they reconcile using what they already know and trying to learn new things.听

My Research Supervision

Soniya Rijal (primary)
Angel Sharma (secondary)
Nkosana Mafico (Monash University- secondary)

My Teaching

MGMT 5601- Global Business Environment
COMM 1100- Business Decision-making