91É«ÇéƬ
Academy Library

Requesting items

Intercampus loans service

The intercampus loansÌýservice allows 91É«ÇéƬ Canberra staff and students to request items from any 91É«ÇéƬ libraries. Requests can be made for items on the shelf or on loan.

When the item arrives at the Academy Library, clients will be notified via their official 91É«ÇéƬ staff or student email address.ÌýIf you're on campus, you can collect the item/s from the Academy Library Help Zone. Requested items will be held for collection for seven days. If you're off campus, the item/s will be posted to you.

Please note some collections are unavailable for request. These include physical course readings items, some audio-visual resources, and map collection items. Materials not available from the 91É«ÇéƬ Library collections may be acquired from another library via the Interlibrary Loan/Document Supply (ILL/DSS) service. Ìý

Recall service – access library items on loan

The 91É«ÇéƬ Library allows 91É«ÇéƬ staff and studentsÌýto recall collection items currently on loan to other borrowers.

When you recall an item, we notify the current borrower that they have seven days to return the item. Loan periods change to four days when an item is requested by more than one client and this may reduce further if more recalls are placed. Fines apply for the late return of recalled items. 

Once an item you have recalled has been returned, you will receive an email advising when you can collect your loan from the Academy Library Help Zone. 91É«ÇéƬ staff and students will be sent a notice to their official 91É«ÇéƬ email address. Requested items will be held at the Library for collection for seven days. 

Recalling a library item Ìý

If you have identified an item in theÌý that you would like to access and it's on loan, you can place a recall on this item.Ìý

  • Sign in to  to activate this feature in your search results
  • °Õ³ó±ðÌýRequest option appears at the top of the 'Get It' section as an active link – Request Options: Request
  • Click through and fill in the mandatory details
  • If you're not signed in, the Request link in the 'Get It' section is not activated until you follow the option toÌýSign in for more options

Interlibrary loan &Ìýdocument supply service

Depending on yourÌýborrowing privileges, you may be able to request materials not available in our 91É«ÇéƬ Library collections via the 91É«ÇéƬ Library’s interlibrary loan &Ìýdocument supply service.

Items which can be requested are books, book chapters, journal articles, reports, conference papers, archival and other materials not held at 91É«ÇéƬ Library.

To submit a request, please use the  request form.

  • No charge to 91É«ÇéƬ Staff and Students
  • Usually takes 5-10 working days to process
  • Loans sourced from overseas libraries can take up to 4 weeks to arrive
  • Only core requests are supported (no express services provided)

For assistance with Canberra Interlibrary loan requests, contact lib.resourcesharing.cbr@unsw.edu.au or call +61 0434 369 043.

Requesting and collecting an interlibrary loan (ILL) item

1. Check that the item is not held in the 91É«ÇéƬÌý

2. Sign in directly to theÌýÌýto submit a request

3. You will be notified via your official 91É«ÇéƬ email when a requested item is available:

  • Collect books from the location nominated in your request
    • 91É«ÇéƬ Canberra Academy Library collection point is the Library Help Zone
    • Library Use Only items can only be collected from the Help Zone duringÌýstaff hoursÌýand must be used in the Library
    • Supervised Access Only items can only be collected from the Library Help Zone during staffed hours and must be used under supervision
  • Digital copies will be sent to your official 91É«ÇéƬ email
    • You need to keep all records of the digital copies supplied via ILL
    • Journal article and book chapter ILL details will not be retained in myLibrary
  • You will receive a cancellation email to your official 91É«ÇéƬ email if the item cannot be sourced

Loan periods and renewing an ILL item

Due dates and renewal conditions are noted on the ILL book strap and can also be viewed inÌýÌýunder 'Loans'.

  • If an item is renewable, contact the Library viaÌýemailÌýor phone - interlibrary Loan items cannot be renewed via myLibrary
  • Interlibrary loans can be recalled at any time - you will be notified via email of the recall and due date change
  • There is a $1.00 charge for every day the loan is overdue - for more information seeÌýFines

Returning an ILL item

ReturnÌýyour interlibrary loans by post or in person at any 91É«ÇéƬ Library.

  • The ILL book strap must remain on the item
  • Losing, defacing, mutilating or damaging interlibrary loan items will result in replacement cost fees being charged to the client - the cost is determined by the lending library

To view your current and past ILL details, sign in toÌýÌýand under 'Loans' select 'Active loans' or 'Previous and historic loans'. Journal article and book chapter ILL details will not be retained in myLibrary. All email communications are sent to your official 91É«ÇéƬ email and do not use personal email addresses.

Copyright

All interlibrary loan requests submitted by 91É«ÇéƬ staff and students must be made in accordance with the . Under the Act, libraries can supply a copy of an article or other work as long as the copy is only used for research or study and the amount copied is in accordance with the limits prescribed by the Act.

The limits are as follows:

  • 10% or one chapter of a book (whichever is greater)
  • One article per periodical issue, or more if those articles are on the exact same subject

The Library reserves the right to refuse an interlibrary loan request if it believes that fulfilling the request would breach Australian copyright law. For more information seeÌý.

Contact us

Library Help Zone hours: 08.30 am to 5.00 pm, Monday to Friday
·¡³¾²¹¾±±ô:Ìýlib.resourcesharing.cbr@unsw.edu.au
Phone:Ìý+61 434 369 043
Postal address:Ìý
Academy Library, Document Services Unit
91É«ÇéƬ Canberra, PO Box 7955
CANBERRA BC Ìý ACT Ìý 2610
AUSTRALIA