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The research聽objective聽is鈥痶o investigate the sources鈥痮f,鈥痗reation鈥痮f,鈥痑nd challenges in determining hidden value in public service systems such that they can then influence stakeholders.鈥疶here is a鈥痳ecognised鈥痭eed across the public sector to demonstrate value, but often this is challenging鈥痑s鈥痶he nature of鈥痶he鈥痺ork鈥痬eans that clear outputs and outcomes cannot be attributed to people or teams.聽This can create tensions when trying to both evaluate and demonstrate value in a sphere of influence and understand how to shape that sphere, particularly when determining what sources of evidence are required for each of these activities. The aim of the research is to map the purpose, components,聽relationships聽and current聽behaviours聽of hidden value systems, to establish where, and how, systems-level change is developed. We aim to develop a view of the system that encompasses the complex elements as they work together, but also think about new, potentially emergent ideas of what value is, how it is created, and how it is made visible.鈥�

Case studies

We are setting up a series of case studes. The first was the .

The second case study being developed in 2022 is the Victoria Sentencing Commission.

If you are interested in being a case study please contact us.

Associate Dean (Lifelong Learning) and Professor in Public Sector Management Strategy Deborah Blackman
Associate Dean (Lifelong Learning) and Professor in Public Sector Management Strategy
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